Refund Policy

In the event of cancellation, Pharma plus will refund the amount paid by the customer after deducting the service charge or delivery charges if applicable as per the normal banking terms and conditions. In case of payment by credit/debit card or bank transfer, Pharma Plus will immediately inform their bank to transfer the amount back to the Customer. However the customer will have to bear any bank remittance fee if any applicable.

No refund will be given if Pharma Plus has reason to believe that the customer has derived any benefit from placing an order and cancelling the said order with Pharma Plus for the customer benefit.

Refund Timelines:

Pay mode

Refund Mode

Refund from the date of cancellation of order

Credit Card

Credit Card

5-15 Working Days*

Net Banking

Bank Account Online Transfer

5-10 Working Days*

Debit Card

Bank Account Online Transfer

5-10 Working Days*

COD -Cash On Delivery

Demand Draft

8-10 Working Days*

Demand draft/ Cheque

Demand Draft

8-10 Working Days*

* Note Working Days are Monday To Friday excluding National holidays